At Novus Care, we understand when you’re choosing care for a loved one, trust is fundamental to your decision. You need to trust the quality of care being provided, and the people delivering it. At Novus Care, we have a track record of providing high quality care in the home.
Our carers are caring, compassionate, and dedicated to improving the quality of our clients’ life at home. Our carers truly are our biggest and most brilliant asset, which is why the level of support we offer our carers is second to none. We truly believe in the quality of care we provide and our rigorous recruitment policy ensures that all staff undergo a number of checks before being allowed to carry out home care duties. We check with the police and safeguarding authorities and make sure you are safe. Our recruitment process entails:
- Enhanced DBS checks
- Reference Checks
- Induction training including theoretical and practical training
- Continued checks and observations
The DBS check incorporates a verification of the Safeguarding of Vulnerable Adults list provided by the Independent Safeguarding Authority.
A fully regulated service
We directly recruit, train and manage all of our carers, rather than acting as an introductory agency. This means that you do not have to worry about pay, training, police checks, references, or safeguarding clearances. This is also crucial when a carer is unable to work because of an illness for example. As their employer, we can guarantee you’ll never be left without a carer as a replacement is always sent immediately.
To ensure their training is up-to-date and they are providing the highest quality of care they are managed by a team of local managers and mentors who undergo regular appraisals, meetings and spot checks to ensure they are meeting all of your requirements .
Our carers are constantly developing new skills. As well as offering every colleague the job satisfaction they need, we also invest in a whole range of bespoke training courses year after year, making sure all our staff find the personal development they are looking for.
Get In TouchTypes of care
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Live-in care
From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.
Learn more about Live-in care
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Visiting care
From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.
Learn more about Live-in care
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Dementia care
From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.
Learn more about Live-in care
Expertly trained carers
Our thorough induction programme ensures that all employees are fully versed on the common induction standards and trained to a level that ensures they meet the Essential Standards of Quality as set out by the CQC (Care Quality Commission). We believe in investing and retaining our staff and ensure that all our carers either have achieved, or are working towards a minimum NVQ Level 2 qualification in Health and Social Care.
We provide essential training on:
- Safeguarding
- Medication Awareness
- Infection Control
- Moving and Positioning
- Health and Safety
- Nutrition, Hydration and Food Safety.
Expertly trained carers
Our thorough induction programme ensures that all employees are fully versed on the common induction standards and trained to a level that ensures they meet the Essential Standards of Quality as set out by the CQC (Care Quality Commission). We believe in investing and retaining our staff and ensure that all our carers either have achieved, or are working towards a minimum NVQ Level 2 qualification in Health and Social Care.
We provide essential training on:
- Safeguarding
- Medication Awareness
- Infection Control
- Moving and Positioning
- Health and Safety
- Nutrition, Hydration and Food Safety.